Metro's has released its annual (or possibly biannual?) rider survey and they show that in many ways trainers and busers are becoming more alike. The two groups of riders spend nearly the same amount of time getting to their stop and waiting for their rides (those with real-time info might have felt like the time passed faster though). The survey also shows that the overwhelming majority of riders feel safe waiting at stops and stations (87 percent of bus riders and 84 percent of train riders), which is good because most of them don't have the option to take a car instead. What they do have are cell phones, many of them smartphones (up from last year's numbers)—information that's probably of interest to Metro given that they're exploring several cool tech projects based around texting and apps.
· Results for Metro's biannual onboard survey [The Source]